North Somerset Council have been developing the skills of their employees with ioda for many years. The longevity of our relationship is because they put the client at the heart of everything they do. In 2016/17 ioda delivered a comprehensive leadership and development programme for over 78 of our most senior managers. This included core workshops, tailored individual modules and Corporate Management Team support and coaching. Delegates described strengths of the programme as developing cross directorate relationships, the layering of learning and the quality of content and delivery. Despite the budgetary challenges that local authorities are facing, ioda continues to provide real return on investment.