Ruth worked with our GSTS team at all levels during 2017 to help deliver a cultural change within our team. She very quickly got a thorough understanding of where we were and what the fundamental issues were as well as getting the respect of all team members. Ruth introduced some new ways of thinking and engaged everyone to capture all ideas and develop plans to improve. She was consistent and pushed us to keep things moving without losing the respect and trust she had built up with all of us. She also provided very useful one to one management coaching. I would happily work with Ruth again and also recommend other people to work with her and enjoy some of the same benefits.
Richard Watson – GSTS Team Leader