Cambridgeshire Fire and Rescue Service has benefitted from Ioda Ltd’s services for over 10 years. They regularly deliver training to our staff on professional behaviour and provide them with knowledge and skills to challenge behaviours that fall short of the Service’s standards. These courses have had excellent feedback and Ioda have been happy to review and update the focus of the course objectives as required. This has really helped us in our journey of continuously improving the organisation’s culture. When we wanted to hear from staff about behaviours in the workplace and knew this would be sensitive, ioda Ltd were able to help us with the research in a completely confidential way that built trust with our staff contributors.