ioda has provided BFRS with a number of services and in particular supported Bedfordshire Fire and Rescue Service in facilitating the roll out of a Professional Standards Programme across the whole workforce. Throughout the running of this course ioda has provided us with feedback, listened to our needs and concerns and continued to shape and grow the course content by utilising emerging themes to ensure the training continued to be relevant and current.
The training method used by ioda is practical and based on informal discussion around key themes illustrated by relevant case studies and examples, current models and toolkits and some theory. This has been particularly successful and has both encouraged staff to discuss sensitive topics whilst providing a ‘safe space’ in which to do this. This has allowed time for staff to self-reflect and consider how their own values align with those of the Service.